Privacy Policy

Effective Date: 01-Aug-2024

At Awtomata, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and manage your personal information when you interact with us as a consumer, vendor, subscriber, user, or visitor of our website. This policy complies with applicable data protection laws, including but not limited to India’s Information Technology Act, 2000, and other global privacy regulations. By using Awtomata’s services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of personal data depending on your interaction with our platform:

a. Information You Provide Directly

Account Information: Name, email address, phone number, company information, billing address, and payment details when you register, make a purchase, or subscribe to our services.
Profile Information: Information such as username, profile picture, and industry preferences provided voluntarily by you during registration or profile updates.
Vendor Information: For vendors, we may collect business name, tax identification number, and details of the products and services you provide.

b. Information We Collect Automatically

Device Information: IP address, browser type, operating system, device identifiers, and other technical data when you access our website.
Usage Data: Information about your interactions with our services, including pages viewed, time spent on our site, and transaction details.
Cookies and Tracking: We use cookies and similar tracking technologies to collect data about your browsing activities on our website.

c. Third-Party Information

Information from third-party services (such as social media platforms) if you connect your Awtomata account with those platforms.

2. How We Use Your Information

Awtomata uses your personal data for the following purposes:

Service Provision: To provide, operate, and maintain our website and services, including facilitating transactions between customers and vendors.
Account Management: To manage your user or vendor account, process your orders, and provide customer support.
Payment Processing: To process payments, invoices, and tax records in a secure manner.
Marketing: To send promotional emails or newsletters that you have subscribed to. You can opt out of marketing communications at any time.
Service Improvement: To analyze usage patterns, troubleshoot issues, and enhance our website’s functionality.
Legal Compliance: To comply with legal obligations, protect our rights, and prevent fraud or misuse of our services.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following scenarios:

Service Providers: With trusted third-party vendors who provide essential services like payment processing, hosting, customer support, or analytics.
Business Transactions: In the event of a merger, acquisition, or sale of assets, we may transfer your personal data to the new owner of the business.
Legal Requirements: If required by law, regulation, legal process, or government request, we may disclose your personal information to comply with legal obligations.
Protecting Rights: To enforce our Terms of Service, protect the safety of users, and prevent illegal activities such as fraud or hacking.

4. Data Security

Awtomata implements robust security measures to protect your personal data, including encryption, secure data storage, and access controls. However, no online platform is 100% secure, and we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your login credentials.

5. International Data Transfers

As an Indian-based company, most of your data will be processed in India. However, if you are located outside India or do business with us from other regions, your data may be transferred to and processed in other countries, including those that may not provide the same level of data protection as your home country.

For residents of the European Economic Area (EEA), we will ensure that any international data transfers are done as per "need to know" basis.

6. Data Retention

Awtomata will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights concerning your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct inaccurate or incomplete information.
Right to Deletion: You can request the deletion of your personal data in certain circumstances.
Right to Restrict Processing: You can request that we limit the processing of your data under specific conditions.
Right to Data Portability: You can request to receive your data in a structured, machine-readable format or transfer it to another provider.
Right to Object: You can object to our use of your data for direct marketing or other purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

If you wish to exercise any of these rights, please contact us at connect@awtomata.com. We may ask you to verify your identity before fulfilling your request.

8. Cookies and Tracking Technologies

Awtomata uses cookies to enhance your browsing experience and collect data about how our website is used. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our services.

9. Changes to the Privacy Policy

Awtomata reserves the right to update or modify this Privacy Policy at any time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services following any changes constitutes acceptance of the updated policy.

10. Legal Disclaimer

While Awtomata takes all necessary steps to protect your personal data, we cannot be held liable for any unauthorized access, disclosure, or misuse of your data due to external factors beyond our control, such as hacking or other malicious attacks.

Awtomata, its founders, owners, employees, and affiliates are not liable for any legal consequences arising from the use of this website or the information provided by you during registration, purchase, or other activities. Users, vendors, and third parties are responsible for compliance with applicable laws in their respective jurisdictions.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under or relating to this policy will be subject to the exclusive jurisdiction of the courts located in Kolkata, India.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Email: connect@awtomata.com
Address: Kolkata
Phone: +91-98360-60431

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